Shipping & Delivery
Please note that shipping costs or at least the ways in which they are calculated (e.g. according to weight) need to be indicated for all countries you ship to.
Prices and shipping costs
The prices given on product pages are inclusive of statutory value-added tax (VAT) and other price components.
We ship worldwide.
In addition to the product prices indicated we also charge flat-rate shipping costs for delivery within Germany [EUR 7 per order]. Shipping costs are communicated to you during the cart and reconfirmed on the checkout page.
[Note to traders: The following passage is essential if you charge flat-rate shipping costs. If you do not the passage can be deleted]
Shipping costs are charged at a flat rate of EUR [VALUE] and are inclusive of statutory value-added tax (VAT). The fact that the amount of VAT included in shipping costs is calculated on the basis of the goods purchased means that it may decrease if the goods purchased are subject to a lower rate of VAT (e.g. books). This, in turn, means that definitive shipping costs can only be calculated during the order process. As it is not permitted for them to increase they will only be adjusted to your benefit (i.e. reduced).
We ship within 10 days. Depending on where it is sent to, it can take up to a further 15 days for the package to arrive at the delivery address. Within Germany and the EU, it should not take longer than 7 working days after dispatch to arrive at the delivery address.
Contact us at [email protected] for questions related to shipping & delivery.